Terms of service

TERMS OF SERVICE

Last updated: June 2026

These Terms of Service govern your use of reliefrecoverydirect.com and any purchases made through our store, operated by NEXUS DIGITAL ENTERPRISE, a SSM-registered sole proprietorship in Malaysia.

By accessing our website and placing an order, you agree to be bound by these terms.

1. General

  • You must be 18 years of age or older to make a purchase.
  • You agree to provide accurate and complete information when placing an order.
  • We reserve the right to refuse or cancel orders at our discretion.

2. Products

  • All products are described as accurately as possible. Colours may vary slightly due to screen display differences.
  • The EMS Circulation Pad™ is a wellness device and is not intended to diagnose, treat, cure, or prevent any medical condition. Consult a healthcare professional before use if you have any medical conditions.
  • Results may vary between individuals.

3. Pricing

  • All prices are listed in Malaysian Ringgit (RM) and are inclusive of applicable taxes.
  • We reserve the right to change prices at any time without prior notice.
  • Promotions and discounts are subject to availability and may be withdrawn at any time.

4. Orders and Payment

  • An order is confirmed only upon successful payment.
  • We accept FPX, Touch 'n Go eWallet, GrabPay, Boost, Visa, and Mastercard.
  • If payment fails or cannot be verified, your order may be cancelled.

5. Shipping

  • We ship within Malaysia only.
  • Delivery is handled by J&T Express.
  • Estimated delivery time is 2–5 business days from order confirmation.
  • We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Intellectual Property

  • All content on this website, including images, text, and logos, is the property of NEXUS DIGITAL ENTERPRISE and may not be reproduced without written permission.

7. Limitation of Liability

  • NEXUS DIGITAL ENTERPRISE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability shall not exceed the amount paid for the product in question.

8. Governing Law

  • These Terms of Service are governed by the laws of Malaysia.
  • Any disputes shall be subject to the jurisdiction of Malaysian courts.

9. Changes to Terms

  • We reserve the right to update these Terms of Service at any time. Continued use of our website constitutes acceptance of the revised terms.

Contact NEXUS DIGITAL ENTERPRISE Email: support@reliefrecoverydirect.com WhatsApp: 011-3553 3196